About Us
E.M. Logan Inc. is a locally owned and operated business. Second generation family owner, Mark Weaver, manages the day to day operations of the business along with two of his children. Not only does Logan's boast a highly trained fleet of technicians, they are large enough to provide complete heating, air-conditioning, and electrical contracting services to large commercial properties yet small enough that customers can access the company owner with any questions they may have! Logan's is experienced, reliable, and committed to providing continuous quality service to it's thousands of satisfied customers.
The Technician-Customer Relationship
Logan's experienced technicians receive continuous in-house and manufacturer training both locally and nationally. Not only are they dedicated to furthering their industry education, they are highly trained on the newest equipment released from partnered manufacturers and the requirements associated with these brand new service and installation specifications. Logan's employees care deeply about the work provided to each and every customer and it shows!
Clear communication between the customer and employee is essential. Logan's prides itself on a direct, no hassle customer - technician relationship. When you call for service, installation request, or simply with a warranty question, not only will you speak immediately with a company employee, you will get fast, reliable answers to your inquiries. Weekday office hours are available from 7:30a - 4:30p with after hour and weekend emergency service available for your convenience. The Logan's team is there for you, day and night!
The numerous fleet vehicles Logan's houses are radio dispatched and fully stocked to ensure same day service capabilities. Each truck is equipped to meet your immediate needs. Prompt installation and/or repair is the company's main objective. Keeping you cool on those hot days or restoring needed heat through the long winter months is their specialty.
There will be no mistaking an E.M. Logan Inc. Technician. They are fully uniformed and in a marked company vehicle. Both the driving record and background check of each employee have been carefully and thoroughly assessed prior to their company on-boarding. Employing only the best in the industry is a must and with most technicians being 10+ year long term employees, Logan's guarantees top quality work. The extensive knowledge and capabilities of the E.M. Logan Inc. team is a testament of the company's over 81 year success.
Personalized Service for Total Comfort
Total and complete customer comfort is the goal of the Logan's team. They offer excellent, personalized service to ensure you are left with confidence and peace of mind in your service request. The expert technicians will walk you through the process necessary with your home or business investment and help you make the best decisions about maintenance, repairs, and new installations, all in a non-technical language and terms you can easily understand. Logan's offers free estimates and will gladly provide you a free second opinion regarding a condemned system. The customer is the most important asset E.M. Logan Inc. has and the complete comfort guarantee is undeniable!
Why choose E.M. Logan Inc.?
Family owned & operated
Highly trained & experienced technicians
Front-line owner involvement
Emergency service available
Free estimates on new installations
Dedicated to customer satisfaction
Factory-backed extended warranties
Radio dispatched fully stocked trucks
Free second opinions
E.M. Logan Inc. is Virginia State Class A Licensed, Bonded and Insured
