call today (703) 991-1572

Northern Virginia
Since 1938

Choosing a Contractor

Choosing a quality contractor for your heating and cooling needs is an important process. Choosing the right contractor can make the difference between getting the most comfort and energy efficiency for your money or getting stuck with a system that doesn't meet your needs. Don't be afraid to ask questions and expect your prospective contractor to answer your questions in terms and language you can understand. Here are some tips on evaluating a contractor:

Ask how long the contractor has been in business.

Contractors come and go. You want a contractor that not only will give you a good price now but someone who will be available for future service or warranty issues. E.M. Logan Inc. has been in business since 1938. We will be happy to put you in touch with a satisfied customer whose work was similar to yours.

Confirm that the Company is State licensed, fully bonded and insured.

All heating, ventilating and air conditioning (HVAC) contractors as well as electrical contractors must be fully insured and have a state license before they can charge you for services and equipment. The laws concerning licensing and insurance are in place to protect consumers. Licensed contractors must comply with state and county mechanical and electrical codes and carry liability insurance.

To obtain a state license, contractors must pass tests regarding their knowledge of design, maintenance and repair of heating and cooling systems. Contractors are also tested on their knowledge of electric and mechanical building codes. Compliance with these codes helps minimize your risk of mechanical or electric malfunction that could result in property damage or personal injury. E.M. Logan Inc. holds a Virginia Class A license and masters certifications in HVAC, electric and gas fittings.

The state also requires licensed contractors to carry property and liability insurance for damage due to errors made by the contractor or his employees. The insurance will pay for the replacement or repair of the damaged property. E.M. Logan is fully bonded and insured as required by the state.

Ask about the Company's technicians

A quality contractor is knowledgeable about the newest developments in equipment and design so they can recommend the most cost efficient and reliable system for you. Their service technicians should have regular training and be certified drug free.

E.M.Logan Inc. has highly experienced technicians who regularly receive continuing education. Our technicians are familiar with all aspects of commercial and residential HVAC and electric work. Our company has a zero tolerance drug policy.

Ask for references

A quality contractor won't hesitate to provide you with references. Consider calling these references and asking specific questions regarding timeliness, followup, price and quality of work. E.M. Logan Inc. welcomes your conversation with our satisfied customers. We have many satisfied customers who have been with us through the life of more than one HVAC system. We will help match you to a reference whose job is similar to yours whether commercial or residential, HVAC or electric.

Does the Company provide preventive maintenance contracts

A good contractor offers preventive maintenance services to improve the life and operating efficiency of your equipment as well as honor the terms of the warranty on that equipment. E.M. Logan Inc. offers both commercial and residential preventive maintenance contracts which help extend the life of your equipment and prevent emergency repairs. Our preventive maintenance customers also receive priority scheduling status and a 10% discount on all parts and materials.

Why E.M. Logan?

  • Family owned & operated
  • Highly trained & experienced technicians
  • Front-line owner involvement
  • Emergency service available
  • Free estimates on new installations
  • Dedicated to customer satisfaction
  • Factory-backed extended warranties
  • Radio dispatched fully stocked trucks
  • Free second opinions